Shipping policy
Thank you for shopping with us! We are committed to delivering your order safely and on time.
Shipping Locations
We currently ship across the United States.
Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- Orders are not processed on weekends or U.S. public holidays.
Shipping Time
- Standard Shipping: 5–8 Business Days
- Delivery times are estimates and may vary due to weather, holidays, or carrier delays.
Shipping Cost
- Flat Shipping Rate: $5.00 per order anywhere in the United States.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding your order or shipping, please contact us:
Address:
198 Pine Street
Florence, MA 01062
Massachusetts, USA
Phone: +1 (413) 326-5545
Email: support@nordsstrom.us